McKinsey contracts: just the tip of the contracting-out iceberg

On January 30, 2023 PIPSC President Jennifer Carr, accompanied by Jordan McAuley, our specialist on outsourcing, testified before the House of Common Standing Committee on Government Operations and Estimates (OGGO) about the now-infamous McKinsey contracts awarded by the federal  government.

This follows her appearance before the same Committee last October – proof positive that PIPSC is now recognized as the leading expert on outsourcing in the federal public service.

Over the past few years, we have consistently delivered the same message, backed up by very extensive research: contracted-out work impacts the security of the government's IT systems, results in higher costs and lower quality services for Canadians, less transparency, less accountability and the loss of institutional knowledge and skills. And it hurts the ability of the government to recruit the professionals it needs.

While the present government is in the hot seat on this issue, this is not a new problem. Previous governments of all stripes have invested ever-increasing amounts into contracting out. McKinsey is just the latest example.

Years of unchecked spending on consultants has resulted in a shadow public service operating alongside the government workforce. This shadow public service plays by an entirely different set of rules: consultants are not hired based on merit, representation, fairness or transparency; they are not subject to budget restraints or hiring freezes; and they are not accountable to the Canadian public.

Canadians should be aware of how their money is being spent and of the true costs of such short-sightedness. That’s the context in which McKinsey contracts should be looked at.

The government must update its staffing policies and make hiring quicker and more efficient. It needs to invest in in-house expertise. There is no doubt that it would be far better to invest in a fully funded, permanent public sector solution to delivering high quality, cost-effective services to Canadians.


11 February 2019
On February 6, 2019, PIPSC President Debi Daviau and Steward Éric Massey, Nurse at the Archambault Institution in Sainte-Anne-des-Plaines, Quebec appeared before the Senate Standing Committee on Human Rights to discuss the issues faced by our members at correctional institutions across Canada, in particular those of our health care services members (SH Group).

16 January 2019
The federal government has just announced that it is proposing new measures to help correct the wide-ranging issue of employees having to repay the gross instead of the net amount of a salary overpayment caused by system, administrative or clerical errors. This is particularly significant for PIPSC members: tens of thousands of you have experienced this problem first-hand thanks to the calamitous Phoenix system.

15 January 2019
The New Year will see the Institute continue to be very active in defending the interests of its members, and I would like to take this opportunity to keep you informed of some of the key issues we will be facing over the next twelve months.

11 January 2019
Like many Canadians, I was sorry to learn yesterday that Treasury Board President and Minister of Digital Government Scott Brison is leaving Cabinet and will not be seeking re-election later this year.

4 December 2018
While PIPSC, alongside our union partners at the National Joint Council Dental Care Board of Management, is still negotiating hard to improve the majority of our members’ dental plan (NJC Component 55555), I am very pleased to announce that we have nailed down the following significant improvemen

30 November 2018
Earlier this year, in its 2018 Budget, the federal government announced its intention to replace the catastrophic Phoenix pay system with a new, functional alternative.