Contracting out of IT Work at IRCC

April 26, 2021

The Honourable Marco E. L. Mendicino, P.C., M.P.
Minister of Immigration, Refugees and Citizenship 365 Laurier Avenue West
Ottawa ON K1A 1L1
By email: Minister@cic.gc.ca

Dear Minister Mendicino,

I am writing on behalf of hundreds of Immigration, Refugees and Citizenship Canada (IRCC) Information Technology specialists represented by the Professional Institute of the Public Service of Canada (PIPSC) regarding the contracting out of the work performed by members of our Computer Systems (CS) Group.

Our representatives have prepared the attached report, “Contracting Out of IT Work at Immigration, Refugees and Citizenship Canada”, an analysis of the policy grievances submitted against IRCC between January 2018 and March 2020 for outsourcing of government work that could have been done internally.

The data within demonstrates how the Department is not following Article 30 of the CS Collective Agreement, which stipulates that the employer must make a reasonable effort to use existing employees or hire new full-time or term employees as needed before contracting out work to private companies or consultants.

This report demonstrates that IRCC is the worst Canadian government Department with regards to adherence to Article 30. The length of time and the sheer number of contractors at IRCC in a position to do work that is established as permanent is staggering. In particular, our research shows a high amount of contracting out involving application support. This is important and non-temporary work that should undoubtedly be performed by public service professionals.

This is an issue of critical importance not only to our members and their public service colleagues, but to the Canadians they serve on a daily basis. Outsourcing results in higher costs, lower quality services, less transparency, less accountability and the loss of institutional knowledge and skills.

I thank you for your immediate attention to this matter and look forward to your response. Sincerely,

Debi Daviau,
President, PIPSC

cc : Catrina Tapley, DM, Immigration, Refugees and Citizenship Canada (catrina.tapley@cic.gc.ca)


26 July 2021
President Debi Daviau underlined the historic swearing in of the Rt. Hon. Mary Simon as Canada’s Governor General.

25 May 2021
On May 13, 2021, PIPSC President Debi Daviau appeared before the Senate Committee on Social Affairs (SOCI) to provide our feedback on how changes to certain provisions of Bill C-30, the Budget Implementation Act, 2021, may help eliminate the barriers that affect equity-seeking groups in the federal public service.

18 May 2021
On May 10, 2021, PIPSC President Debi Daviau appeared before the House of Commons Standing Committee on Government Operations and Estimates (OGGO) to discuss the government’s handling of the pandemic’s impact on its employees.

13 May 2021
On May 6, 2021 PIPSC President Debi Daviau and Economist Ryan Campbell testified before the House of Commons Standing Committee on Finance (FINA) about the fight against tax evasion.

28 January 2021
On January 26, 2021, PIPSC President Debi Daviau appeared before the House of Commons Standing Committee on Transport, Infrastructure and Communities. She presented our members’ concerns about the situation at NAV CANADA and how to best ensure its continued viability.

13 January 2021
We must continue to work together, in solidarity, to advocate for professionals in our workplaces, build on the strength and influence of our union, and push for the Canada we believe in.