As of August 27, 2019, Phoenix compensation days should be in your leave bank.
If you worked at least one day in 2016-17, 2017-18, 2018-19 and were paid by Phoenix, you are entitled to compensation. You should have received two days of leave for 2016-17 and one day of paid leave for each year of the subsequent fiscal years.
You will also receive a compensation day for 2019-2020 after the end of this fiscal year.
If you believe an error was made in applying the compensation days to your leave bank please contact your department's human resources team. You should have an email from your department with this contact information.
Retired and former employees, as well as estates of deceased employees will be able to make a claim to receive the cash equivalent of the leave days. This process will be available in the coming weeks.
We are working now to ensure this deal is extended to members who work for the House of Commons and the Senate. These members have not yet received compensation days.
Individual cases of Phoenix errors continue to be treated and employees will still receive the pay they are owed. An expanded claims process for financial losses that were caused due to Phoenix will be released in the coming weeks. There will also be a simplified process for resolving more serious damages caused by Phoenix.
For more information please visit our frequently asked questions.